Replacing the paper catalog with a QR code sticker. This saves tons of paper. Many catalogs are destroyed or unread.

Allow free rebooking on the day of departure to a shorter route or a route with less stops when available, even in low booking classes and without status.

Option to remove included luggage when booking. This will help SAS to predict load and be more efficient.

Include a minimum of 50% bio-fuel for all SAS Business seats. Market it as a part of business being reintroduced in Europe. A win-win, for both customers and airline.

Keep your good clients - minimum 10 years as gold member gives you gold for life. Not necessarily 10 years in a row. Now 18 years with 1 missing in the middle = no go

Implement biodegradable plastics for in-flight service items and packaging to reduce waste and promote sustainable air travel practices.